Terms of Service
Effective date: February 28, 2026
1. Acceptance of Terms
By accessing or using the Vantagr platform ("Platform"), including any website, mobile application, or API operated by Vantagr Technologies, Inc. ("Vantagr," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, do not access or use the Platform.
These Terms apply to all users of the Platform, including clients who request drone services ("Clients") and licensed drone pilots who offer services ("Pilots").
2. Description of Services
Vantagr is a two-sided marketplace that connects Clients who require aerial data collection, inspection, mapping, or surveillance services with licensed commercial drone Pilots who can fulfill those missions. Vantagr does not itself perform drone operations and is not a licensed remote pilot-in-command (RPIC).
Services facilitated through the Platform include but are not limited to:
- Agricultural crop health and NDVI mapping
- Construction progress monitoring and volumetric analysis
- Infrastructure inspection (pipelines, powerlines, bridges)
- Topographic surveying and digital elevation modeling
- Wildfire assessment and environmental monitoring
- Real estate aerial photography and videography
- Search and rescue thermal imaging operations
3. Eligibility and Account Registration
You must be at least 18 years old and capable of forming a legally binding contract to use the Platform. By registering, you represent that all information you provide is accurate, current, and complete.
Pilots additionally represent that they hold a valid FAA Part 107 Remote Pilot Certificate (or equivalent license in their jurisdiction), maintain all required equipment certifications, carry adequate liability insurance, and will operate in full compliance with applicable aviation regulations including airspace authorizations (LAANC, waivers) for each mission.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at hello@vantagr.com of any unauthorized access.
4. Mission Requests and Matching
Clients submit mission requests describing their operational requirements, area of interest, deliverables, timeline, and budget. Vantagr's matching engine identifies and ranks eligible Pilots based on expertise, proximity, equipment, rating, and availability.
Clients may review ranked Pilot profiles and select their preferred Pilot. Confirmation of a Pilot constitutes a binding service agreement between the Client and Pilot, with Vantagr acting solely as the facilitating marketplace.
Vantagr does not guarantee that any specific Pilot will be available or that a match will be found for every mission request.
5. Payments, Escrow, and Platform Fees
Upon confirming a Pilot, the Client's agreed mission amount is collected and held in escrow by Vantagr via our payment processor (Stripe). Funds are released to the Pilot only after the Client approves the delivered work product.
Vantagr charges a 15% platform fee on the total mission value, deducted from the Pilot's payout. This fee covers platform operation, payment processing, matching infrastructure, and customer support.
If a Client disputes delivered work and Vantagr determines the deliverables do not meet the agreed specifications, Vantagr may, at its discretion, issue a partial or full refund. All payment disputes must be initiated within 7 days of delivery.
Pilots are responsible for all applicable taxes on their earnings. Vantagr will issue required tax documentation (e.g., Form 1099-K in the United States) where legally required.
6. Pilot Obligations
Pilots agree to:
- Operate only within the scope of their certification and equipment capabilities
- Obtain all required airspace authorizations before each flight
- Comply with all FAA regulations, local ordinances, and applicable laws
- Maintain valid liability insurance with a minimum of $1,000,000 per occurrence
- Communicate professionally with Clients and respond to offers within the stated time window
- Deliver all agreed deliverables within the mission's hard deadline
- Not subcontract missions to other pilots without explicit Client consent
- Report any incident, airspace violation, or equipment failure to Vantagr within 24 hours
7. Client Obligations
Clients agree to:
- Provide accurate mission location data, including any known hazards or access restrictions
- Ensure they have the right to authorize drone operations over the specified area (property permission, landowner consent)
- Not request operations that violate restricted airspace, privacy laws, or any applicable regulation
- Review and approve or dispute deliverables within 7 days of delivery
- Pay the agreed mission amount in full before operations commence
8. Intellectual Property and Deliverables
Upon full payment and Client approval, all raw data, processed maps, reports, and other deliverables produced during a mission ("Deliverables") are owned by the Client, subject to a non-exclusive license granted to Vantagr for anonymized, aggregated analytics purposes only.
Pilots retain no rights to Deliverables after payment is released. Pilots may not resell, publish, or otherwise commercialize Deliverables without the Client's explicit written consent.
The Vantagr name, logo, software, and all other Platform content are the exclusive property ofVantagr Technologies, Inc. and are protected by applicable intellectual property laws. You may not use our trademarks or branding without prior written permission.
9. Prohibited Conduct
You agree not to use the Platform to:
- Request or conduct operations over critical infrastructure, military installations, or other prohibited areas
- Conduct surveillance of individuals without their knowledge or consent in violation of applicable privacy laws
- Collect or transmit data for unlawful purposes
- Circumvent Vantagr's payment system by engaging in off-platform transactions with users you met through Vantagr
- Post false reviews or manipulate the rating system
- Create multiple accounts to circumvent suspensions or restrictions
- Attempt to reverse-engineer, scrape, or otherwise access the Platform other than through its intended interfaces
Violation of these prohibitions may result in immediate account termination and, where applicable, referral to law enforcement.
10. Ratings and Reviews
After mission completion, both Clients and Pilots may leave ratings and written reviews. Reviews must be honest, accurate, and based on the user's genuine experience. Vantagr reserves the right to remove reviews that are fraudulent, abusive, or otherwise violate these Terms.
11. Disclaimers
THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. VANTAGR DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
VANTAGR IS NOT RESPONSIBLE FOR THE CONDUCT, ACTS, OR OMISSIONS OF ANY PILOT OR CLIENT ON OR OFF THE PLATFORM. ALL DRONE OPERATIONS ARE PERFORMED INDEPENDENTLY BY PILOTS WHO ARE INDEPENDENT CONTRACTORS, NOT EMPLOYEES OR AGENTS OF VANTAGR.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VANTAGR'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO VANTAGR IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100 USD.
IN NO EVENT SHALL VANTAGR BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR PROPERTY DAMAGE, EVEN IF VANTAGR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
13. Indemnification
You agree to indemnify, defend, and hold harmless Vantagr and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms, your drone operations, your use of the Platform, or your violation of any law or third-party rights.
14. Termination
Vantagr may suspend or terminate your account at any time, with or without cause, upon notice. You may close your account at any time by contacting hello@vantagr.com. Upon termination, your right to use the Platform immediately ceases.
Any pending escrow amounts will be disbursed or refunded according to the status of in-progress missions at the time of termination. Sections 8, 11, 12, 13, 15, and 16 survive termination.
15. Dispute Resolution and Arbitration
Any dispute, claim, or controversy arising out of or relating to these Terms or the Platform shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual action in small claims court.
YOU AND VANTAGR AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
16. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict-of-law principles. Subject to the arbitration clause above, you consent to the exclusive jurisdiction of state and federal courts located in Delaware for any disputes not subject to arbitration.
17. Changes to Terms
We may update these Terms from time to time. When we do, we will revise the effective date above and notify registered users by email. Your continued use of the Platform after the effective date constitutes acceptance of the updated Terms.